I’ve been completely happy with my Zune until about 2 am this morning. That was roughly around the time that every first generation 30GB Zune in the world froze up with no foreseeable fix in sight outside of a hard reset. Â Z2K9 – here we come!
An unidentified software bug has affected 30GB first generation versions of the Microsoft Zune digital media player.
The company appears baffled by the cause but on its website said it is aware of the problem and is working to correct it.
The problem is apparently a worldwide one with customers reporting their devices freeze when booted.
Let’s not confuse “appears baffled” with “pantshittingly retarded”.
“I’ve never heard of a consumer electronic device fail en masse like this,” said Matt Rosoff, an analyst with Directions on Microsoft, a Seattle-based research firm that focuses on the software giant.
Rosoff estimated that as many as one million people may have been affected by the glitch, which disabled the original 30 gigabyte Zune players.
Never again, MicroStank.Â This the Corvair of the Digital Age and unsafe at any speed.
Due to your complete inability to produce a media player untainted by the foul stench of your software failures, I will never buy one of these again and will likely choose a Mac or a Linux OS in the future for all future desktops or laptops.
Congratulations on another successful PR campaign, doucherags.Â Z2K9, indeed.
Not one just to bitch and moan, I’m all about solutions:
A)Â You can bite the bullet and trade these out for new models of the same size.
B)Â Sub out the repair to local outlets like Best Buy.
C) Overnight the tiny screwdriver kit to remove the case to everyone responding on your website with directions for the hard reset.Â Not even my eyeglass screwdriver is small enough to fit these screws.
D)Â Eat the peanuts out of my crap.
The choice is yours.
Cranky gloats in the comments.Â What can I say?Â We didn’t listen!
Blank Zune templates after the jump.Â Just do a “Save As” andÂ Photoshop your own idea of what a real frozen Zune screen should look like and I’ll post them (send to -b-dot-mcmurphy-at-yah00000!-dot-com).
Yay.Â Just in time for everybody to go home.
Another wonderful bit of tech advice from the people who never met a problem that powering down your system and restarting couldn’t fix.
Eric just passed his CDL exam and has delivered a truckload of fail.Â I checked the Bill of Lading.Â It’s true.
Preston sends us greetings from Master Shake.Â It’s not a Happy Time Harry Doll but it’ll have to do:
One more from your humble narrator.
Here’s mine. Happy new year to my favorite virtual friends.